Shipping Policy

You can trust that your order will be quickly processed and safely delivered.

We can ship products anywhere in Malaysia. When you place an order we will estimate delivery dates based upon the availability of your item(s), and your shipment’s destination. Orders Malaysia are shipped via courier services and should take between 3 – 12 working days upon order confirmation.

 

1. Shipping Charges –

Our shipping charges are determined by –

a) Peninsular Malaysia – Fix Rate 9% per price item of your order Invoice. 11% per price item of your order Invoice for Perlis, Kedah & Pulau Pinang.

b) East Malaysia (Sabah & Sarawak) – 21% per price item of your order Invoice.

 

2. International Order / Charges

We are not yet able to accept international orders

a) Special Request – Please e-mail us at [info@dacstv.com.my] for special shipping requests, including requests for shipping charges and delivery information to destinations outside of Malaysia.

 

3. Others

Ur working hours is between 9:30 am to 6:30 pm Monday to Friday, 09:30 am to 1:00pm Saturday. (Except for public holidays).

*Any inquiry, kindly email us at [info@dacstv.com.my]

a) Shipping address cannot be changed once order(s) has been shipped.

b) Order cannot be cancelled or changed once transaction is being approved.

c) For items in stock, you shall receive your order in 5-12 working days upon order confirmation.

d) If your ordered items are not delivered later than 21 days, please contact our Customer Service quoting your order reference contained in your Order Confirmation Email.

e) In the event of any unsuccessful delivery of the goods due to unattended receiver at the time of delivery, or inaccurate and incomplete address, additional deliver charges may apply.

f) DACSTV is not responsible for shipping charges of returned packages due to missing or wrong information. We only received any complaint and try to resolved from vendor to our customer. Please also contact your vendor seller.

 

*Please Read Refund and Returns Policy

"Refund and Returns Policy"